While our services range from quality consulting, testing training to test automation and products, we understand your need to have single measures to gauge the effectiveness of our work.
Over the years, we have evolved a series of key performance indicators so that you know even before you engage with us what you will get. The benefits that Zen Test Labs brings to the table are around 3 key parameters important to clients: quality, productivity, and cost savings.
| What you get | How is it ensured? | Key measures and metrics reported |
| Quality - (Reduced Risk) |
|
Number of usability defects Number of performance testing defects Number of security defects Weighted test defect density Test Coverage Defect Leakage |
| Productivity (Enhanced Operational & Service Excellence) |
|
Work delivered per hour |
| Cost Savings (Improved Financial Performance) |
|
Offshore leverage ratio |

